Home' MHD Supply Chain Solutions : MHD Jul-Aug 2016 Contents Time, as they say, is money. And in the
logistics and materials handling business,
the search is constant for ways to effec-
tively streamline processes from inventory
management and tracking goods to improving
While the ultimate aim in today's business
environment is always to improve efficiency and
the bottom line, technology is increasingly both
part of the problem and the solution as logistics
companies seek to lift productivity.
Driving much of this is the exponential
increase in e-commerce with millions of
Australians ordering a myriad of expensive
consumer goods requiring storage, transport
and delivery all over the country.
Don't invite the thieves
It's a virtual invitation for cyber criminals to
target logistics companies, distribution centres
and home owners for the locations of product
shipments of computers, smartphones, tablets
and widescreen TV.
Increasing cyber threats from hacking, IP
and data theft present the logistics industry with
significant productivity challenges as businesses
are increasingly exposed to costly disruptions to
At the epicentre of concern is the ubiquitous
smartphone, simultaneously so helpful and
yet also a tool du jour for scams, ransomware
extortion and data and identity theft.
As global IT security company Symantec
reported, smartphones are an increasingly
attractive target for online criminals. As a
result, Symantec said, criminals are investing
in more sophisticated attacks that are effective
at stealing valuable personal data or extorting
money from victims.
Though Android users remain the primary
target, 2015 saw effective attacks on Apple
devices as well. And iOS devices did not need to
be jail-broken to be compromised.
While companies have long been highly
conscious of desktop computer security,
investing billions in software packages to protect
their systems, many have been slow to protect
mobile devices used within an organisation.
Security breaches rise
Meanwhile, companies are increasingly opting
for BYOD (bring your own device) policies to
satisfy social media-driven demand that allow
employees to use their own smartphones.
Messaging is now the pre-eminent, instant
way of communicating with friends, family, work
colleagues or online retailers. We text all kinds
of information without a moment's thought.
However, the relentless use by staff of
smartphones and a variety of messaging apps
opens vulnerabilities that can expose logistics
businesses to accidental - or malicious -
These include possible intrusion of viruses
such as malware and ransomware (leading to
extortion claims to regain access to your data)
from infected downloaded apps.
At the same time, digital communications
across the supply chain have accelerated the
ability of companies to improve not only delivery
times, whether by road, rail, air or sea, but
tracking, customer reporting, inventory and staff
3,000 hours per year lost
at distribution centres by
Global research undertaken by Intermec
Technologies Corporation reports there are many
pressures on T&L companies to look for ways to
save time and money across the chain.
Researchers canvassed 250 senior managers
across the US, UKx, France and Germany.
The report, Unlocking Hidden Cost in the
Distribution Centre, found that eight out of ten
managers in supply and distribution are seeking
cost savings, and those savings need to be, on
average, 20 per cent across their business.
It estimated that up to 3,000 hours per year
are lost at distribution centres due to inefficient
processes. Nine out of ten managers see new
technologies as the answer to combat this.
SECURE MESSAGING APPS WITH WORKFLOW FORMS DELIVER COST SAVINGS
AND PRODUCTIVITY GAINS FOR LOGISTICS COMPANIES
MHD SUPPLY CHAIN SOLUTIONS --- JULY / AUGUST 2016
" Since implementing Paperless in 2013, we have
significantly reduced our Labour costs and increased
our productivity levels. With our ever changing business
environment, Paperless has the flexibility and support
network to keep Ricoh's distribution moving forward. "
Andrew Ryan, Distribution Manager
Paperless Warehousing Group
Materials Handling and Safety Management
Tel: 1300 WMS 000
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